Privacy Policy

At Thermography South, we value and respect the privacy of our clients. This Privacy Policy outlines how we collect, use, protect, and manage personal information provided by our clients in accordance with applicable privacy laws. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect personal information necessary to provide our thermography services. This may include:

  • Personal Identification Information: Name, address, email, phone number.
  • Health and Medical Information: Details relevant to the services you request (e.g., medical history, treatment preferences).
  • Payment Information: Billing details when you make a payment for our services.
  • Other Information: Any additional details that may be needed for the effective provision of our services.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide thermography services.
  • To communicate with you about your appointments, results, and follow-ups.
  • To process payments and handle billing.
  • To improve our services, tailor recommendations, and provide you with relevant information.
  • To comply with legal and regulatory requirements.

3. How We Protect Your Information
Thermography South takes your privacy seriously and employs various security measures to safeguard your personal information:

  • Encryption of sensitive data, such as payment details.
  • Restricted access to personal data within our organization.
  • Regular audits of our security protocols to ensure compliance with industry standards.

4. Sharing of Your Information
We will not share or disclose your personal information to third parties without your consent, except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services (e.g., payment processors).
  • Legal Requirements: If required by law or legal process (such as a subpoena), we may disclose your personal information.

5. Texting and Communication Consent
We respect your preferences when it comes to communication. We will not send text messages (SMS) to you without your explicit consent. If you wish to receive text communications, such as appointment reminders or updates, you must opt-in by providing your consent. You can revoke this consent at any time by notifying us.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal or regulatory purposes. When your information is no longer needed, we will securely dispose of it.

7. Your Rights
You have the right to:

  • Access and review your personal information.
  • Request corrections or updates to your information.
  • Request the deletion of your personal information, subject to legal and contractual obligations.

If you wish to exercise any of these rights or have concerns about your privacy, please contact us using the details provided below.

8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the effective date of the policy will be updated accordingly.

9. Contact Us
If you have any questions or concerns about how we handle your personal information, please contact us at:

Thermography South
4109 E North St #200, Greenville SC 29615

hello@thermsouth.com

864-481-0046

Thermography South Terms and Conditions / Privacy Policy

Thermography South respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for customer information and support, to schedule, reschedule and confirm appointments

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Contact Thermography South at (864) 481-0046 or hello@thermsouth.com for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP, CANCEL to hello@thermsouth.com or (864) 481-0046..After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Thermography South will not sell, rent, or share the collected mobile numbers

Privacy Policy Terms & Conditions